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CONTACT

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Terms and Conditions

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION
When you purchase in our shop, as part of the check-out process, we collect the personal information provided by the customer, such as your name, address, and e-mail.
When browsing in our online shop, we automatically receive the IP address from the device being used to learn about your browser and operating system.
Newsletter and advertising (if authorized): With your permission, we can send emails about new collections, upcoming products, and updates. 

SECTION 2: CONSENT

HOW DO YOU HAVE MY CONSENT?
In the process of completing an order, you provide us with personal information, when you verify the credit card, during an exchange process or shipping, it is implied you give your consent to collect this information and use it for these reasons specifically. 
If we request your information for other reasons, such as marketing, we will ask for your consent and provide you with the option to oppose. 

HOW CAN I WITHDRAW MY CONSENT?
If you changed your mind, you can withdraw the authorization for us to contact you, and share newsletters and updates by simply contacting us via email at hola@pepitaandme.com

SECTION 3: DISCLOSURE
We can disclose your personal information if we are legally obligated to do so if you violate our terms of service.

SECTION 4: WORDPRESS AND WOOCOMMERCE
Our online shop is connected to WordPress and WooCommerce since it provides us with an online commerce platform that allows us to sell our products and services. 
Your data is saved through WordPress data storage and the application itself; they remain in a secure server with a firewall.

PAYMENT:
If you choose a direct payment method to complete your order, WordPress saves your credit card data encrypted through a PCI DSS (PCI-DSS). This data is only saved during the time it takes you to complete the purchase. Once the order is processed, the credit card data will be erased. 
All the links for a direct payment comply with the rules established by PCI-DSS handled by PCI Security Standards Council, which is supported by brands such as Visa, MasterCard, American Express, and Discover. 
The PCI-DSS requirements contribute to guaranteeing safe data handling of credit cards from stores and their service providers.
For a clearer view, you can refer to the Terms and Conditions from WordPress (https://en.wordpress.com/tos/), WooCommerce (https://woocommerce.com/terms-conditions/) and Privacy Statement  (https://wordpress.org/about/privacy/(https://woocommerce.com/privacy-policy/).

SECTION 5: THIRD-PARTY SERVICES
In general, the services from the third party are used by us to collect and use your information to the extent necessary for them to perform the services provided to us. Nevertheless, some third-party service providers, such as payment gateways and other payment processors, have their privacy policy regarding the information we are obligated to provide them to complete purchases.
For these third parties, it is recommended to read their Privacy Policy so you can comprehend how your data will be handled by them.
Please be aware, that some of these providers can be located at facilities within a different jurisdiction from yours and ours. Therefore, if you decide to proceed with a transaction that involves services provided by third-party providers, your information can be subject to the jurisdiction laws in which they are located. 
As an example, if you are located in Canada your transaction is processed through a payment gateway located in the United States, therefore the personal information used to complete the transaction can be disclosed under the law of the United States, including the Patriot law.
Once you leave our online shop or you are redirected to a third-party provider’s website are no longer complying with this privacy policy or terms of service from our website.

LINKS
When clicking on links from our website, you can be redirected to a different website. We are not responsible for the privacy policies of this website, and we recommend you read them to be informed. 

SECTION 6: SECURITY
To protect your personal information, we take reasonable precautions and follow the best practices in the industry to secure that your data don’t miss out improperly, is misused, disclosed, or altered. 
If you provide your credit card information, the information is encrypted by the secure socket layer technology (SSL) and is stored with an AES-256. Although any transmission method is 100% secure, we comply with all the requirements from PCI-DSS and we implement additional rules from the industry generally accepted. 

SECTION 7: COOKIES
Here is a list of the cookies we use, we have listed them here, so you can decide if you wish to accept them or not.
woocommerce_cart_hash contains information about the shopping bag and allows WooCommerce to know when the information on the shopping bag has changed.  
woocommerce_items_in_cart contains information about the shopping bag and allows WooCommerce to know when the information on the shopping bag has changed.  
wp_woocommerce_session_ contains a unique code for each client that allows the information to be found in the shopping bag database.  
No personal information is stored within these cookies. 

SECTION 8: AGE OF CONSENT
When using our website, you declare you are at least the age of majority in your state or province of residency and that you have provided us with your consent to allow any of your minor dependents to use our online website. 

SECTION 9: CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please make sure to check it frequently. Changes and clarifications will be effective immediately after its publication on our website. If you we do any physical changes to this policy, we will notify you that the policy has changed so you are aware of the information collected, how we use it, and under what circumstances can be disclosed. 
If our online shop is bought or partners with another company, your information can be transferred to the new owners so that we can continue to sell goods to you.

SECTION 10: QUESTIONS AND CONTACT DETAILS
If you wish to have access, modify or remove any personal information we have from you, raise a claim, or simply required more information please contact our privacy compliance officer at hola@pepitaandme.com

 

 

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